A Social Transformation™ Company
Word of Mouth • Social Media • Listening & Understanding • Engaging
13 hours ago
🔄 Hybrid – Los Angeles
A Social Transformation™ Company
Word of Mouth • Social Media • Listening & Understanding • Engaging
•The Relationship Manager will work across the business and help manage influencer relationships for a variety of brands. •This Includes: strategy, influencer engagement, content management, FTC monitoring, and measurement projections/reports. •Build client relationships; listen and understand individual client requirements and consistently meet if not exceed their expectations. •Build influencer relationships; establish a genuine connection with influencers of all levels to promote trust and two-way communication. •Help lead Profiling briefs to ensure the team have a clear understanding of their target audience. •Responsible for ensuring the Profiling processes (briefing and approval) are adhered to. •Maintain a consistent understanding and competence on Profiling across all team members; identification and verification of Influential Voices. •Maintain an exceptional standard of all campaign engagement, including ethical considerations. •Work alongside the team to develop, innovative, and bring creative ideas and solutions to client campaigns. •Responsible for the timely response to all influencer and creator communications and on-going relationship maintenance. •Track budgets, manage invoices, administer legal agreements and ensure compliance. •Oversee event and activation planning, execution and performance. •Manage multiple tasks and projects simultaneously, including the ability to adapt rapidly to changes. •Foster relationships with influencers and maintain an ear to the ground for new creators to collaborate with. •Ensure that events run to agreed client budgets and clients approve all expenditure before it happens, particularly 3rd party expenditure.
•4-6 years account handling or influencer management experience required •Agency and equivalent experience •Knowledge of the influencer landscape a must •Excellent verbal and written communication skills •Social Platform proficiency •Understanding of complex information with a problem-solving approach •Results-focused with a tenacious approach to delivery, quality of output and organization are key to this role •Ability to work calmly, efficiently and professionally under pressure •Ability to interact with people at all levels, demonstrating tact, diplomacy, discretion and maturity •Meticulous attention to detail and excellent organizational and time management skills •Passionate, energetic and confident •Team-player •Proficient in Microsoft Office – Word, Excel & PowerPoint
•Great benefits offerings including Medical, Dental, Vision, HSA/FSA, Commuter Benefits, Life Insurance and 401K with match, just to name a few! •Generous time-off package, including the last week of the year off •Wellness & development stipends •Flexible working environment •Plus, much more!
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