Account Manager - Self-Service - SF

July 12

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AdTheorent

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Privacy-Forward Machine Learning Solutions for Advertising

Digital Marketing • Mobile Media • Big Data • Mobile Advertising • Machine Learning

201 - 500

💰 $121.5M Post-IPO Equity on 2021-12

Description

• Establish and manage relationships with new and existing self-service clients • Carry out regular tasks to support the relationship, including billing, coordinating client interactions, and other operational needs • Advise clients on high-level platform capabilities and campaign setup best practices, including structure, targeting, and pixel placement to support successful execution and user satisfaction • Act as the main point of contact for assigned accounts and ensure client deliverables are provided in a timely manner • Contribute to business reviews and collaborate with sales to establish ways of improving the working relationship with clients and grow ADTH’s share-of-wallet • Actively upsell when performance and/or offerings align with customer’s business needs • Execute client requests coordinating amongst the appropriate stakeholders across Operations, Partnerships, Engineering, Marketing, and Finance • Keep abreast of digital media developments and industry technologies and capabilities • Work with Associate Account Managers to give them exposure to day-to-day tasks

Requirements

• Bachelor’s degree – relevant degrees in marketing or communications a plus • 1-2 years in digital programmatic; digital media planning or buying, digital adtech account management or client services • Results and goal oriented • Independent, confident, and enthusiastic • Possess great initiative and proactively identifies new opportunities • Customer service oriented • Bonus if you have experience in a demand-side platform (DSP), Salesforce and JIRA

Benefits

• Full health coverage • Generous PTO • Award-winning office culture!