Associate, Merchant Risk Operations

September 10

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Airwallex

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Empowering businesses to grow beyond borders

Fintech • Card • Business Account • API • Multi-currency Wallet

1001 - 5000

Description

• Conduct holistic risk reviews of merchants through various workflows • Assess fraud and credit risk and determine the risk exposure calculation methodology on new and existing merchants across Airwallex’s product suite (payment acceptance, issuing and money movement business activities) • Streamline and up-level our merchant onboarding and risk monitoring programs • Clearly explain Airwallex’s risk policies to internal and external stakeholders • Work with merchants on chargeback or dispute solutions and leverage the knowledge to provide guidance towards the risk performance improvement plans • Use business credit reports, financial documents, and related investigative research tools to conduct risk assessment of Airwallex’s merchants • Provide suggestions on current merchant risk related products, policies, and processes in order to improve the operational effectiveness • Collaborate with cross-functional partners to understand merchant’s business activities, and communicate risk trends, patterns to different stakeholders according to risk assessment • Be responsible for daily case management

Requirements

• At least 5 years of experience in fraud / credit risk / compliance function with experience in Fraud, Credit Risk, transaction processing or Chargeback Processing • Strong understanding of credit risk evaluation, including risk evaluation methodologies including but not limited to industry verticals, business models, financial status, and portfolio risk performance • Experience in payment acquiring product and payment industry, including cards and local payment methods • Exceptional data analytics skills and resourcefulness • Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking • Ability to work independently in a fast-paced and rapidly changing environment • Excellent team player capable of learning and sharing knowledge across a global team • Comfortable working with customers directly

Benefits

Offers Equity Offers Bonus