Enablement Manager - Customer Success

3 days ago

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Algolia

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Relevant, scalable, and blazing-fast search and discovery experiences

API • Headless • Search • Discovery • Personalization

201 - 500

💰 $150M Series D on 2021-07

Description

• Develop and implement a training program for Customer Success teams • Monitor and analyze CS performance data • Foster collaboration between teams • Stay ahead of industry trends

Requirements

• Bachelor’s Degree preferred in Business Administration • 2+ years experience in Customer Success (CS) • 1+ year experience in CS Enablement • Located in US Eastern time zone • Presentation skills • A reading habit • Nice to haves: Industry Certifications, previous support experience

Benefits

• Remote work flexibility • Autonomy in work environment • Emphasis on individual contributions