System Engineer

March 19

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AMAX

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Specializes in OEM manufacturing, server appliances, HPC, storage, AI platforms, and hyperconverged infrastructure.

OEM Manufacturing • Rack Integration Services • Industrial Smart Manufacturing • Supply Chain • Global Deployment

201 - 500

Description

• Design and implement complex IT infrastructure solutions based on customer requirements. • Collaborate with sales teams to understand customers' needs and develop technical solutions to meet those needs. • Assist in the pre-sales process by delivering technical presentations and demonstrations to potential customers. • Provide technical support and troubleshooting assistance to customers for AMAX's products and solutions. • Perform on-site installations, repairs, and maintenance of hardware and software products. • Communicate with customers to understand their technical issues and provide timely and effective solutions. • Create and maintain technical documentation related to deployed systems and service activities, including troubleshooting guides and knowledge base articles. • Collaborate with internal teams to escalate and resolve complex technical issues. • Stay up-to-date with the latest technologies and industry trends to ensure AMAX remains competitive in the market.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field. • Familiarity with x86 server hardware. • Good knowledge of networking protocols and technologies. • Experience designing and implementing IT infrastructure solutions. • Experience in technical support or field service roles. • Strong problem-solving, communication, presentation, and analytical skills. • Ability to work independently and efficiently manage time and priorities. • Relevant industry certifications (e.g., CCNA, Microsoft Certified, etc.) are a plus. • Willingness to travel to customer sites as required.

Benefits

• Medical Insurance • Dental Insurance • Vision Insurance • 401(k) • Flexible spending account • Commuter benefits • Disability insurance