Patient Financial Services Specialist

August 26

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AmeriPharma

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Specialty Care | Infusion Center | MedBox

Multiple Sclerosis • Cystic Fibrosis • Transplants • Crohn's Disease • Osteoporosis

51 - 200

Description

• Facilitate copay assistance enrollment with patients, foundations, prescriber office’s, and other departments as needed. • Tracking foundation fund availability and enrolling in a timely manner. • Communicate with patients on available copay assistance programs and status changes. • Reports patients refusing to pay copays or provide financial documentation for copay assistance enrollment to the Financial Assistance Supervisor. • Reports patients who do not wish to proceed to Financial Assistance Supervisor. • Must have the ability to project forward future copayments for each account. • Must be cross trained on both Medical Copayment Plans and Pharmacy Copayment Plans.

Requirements

• Patient-Centric Approach: Be obsessed with the customer and provide personalized support to address each patient's unique financial challenges. • Detailed Analysis: Identify and analyze patient information to determine the best financial assistance solutions. • Billing Expertise: Possess a deep knowledge of major medical and pharmacy billing, especially Medicare Part D program design. • Copay Programs and Foundations: Familiarity with copay assistance programs and foundation support for patients. • Critical Thinking: Find creative solutions to help patients access their prescribed medications. • Efficiency: Efficiently manage your time and prioritize cases for maximum impact. • Team Collaboration: Work both independently and collaboratively with intra and inter-departmental teams to ensure seamless patient care. • Specialty Experience: Prior experience in a Specialty, Specialty Home Infusion pharmacy, or similar setting is essential. • Therapeutic Knowledge: Prior experience with IG, Oncology therapies, and billing is highly preferred. • Adaptability: Embrace new knowledge of major medical and pharmacy billing. • Multitasking: Ability to Multitask in a fast-paced, constantly changing environment.

Benefits

• Full benefits package including medical, dental, vision, life that fits your lifestyle and goals • Great pay and general compensation structures • Employee assistance program to assist with mental health, legal questions, financial counseling etc. • Comprehensive PTO and sick leave options • 401k program • Plenty of opportunities for growth and advancement • Company sponsored outings and team-building events • Casual Fridays