Senior Developer Experience Engineer

September 7

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Articulate

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Maker of the world’s most popular platform for online training, Articulate 360. Trusted by 120,000+ orgs worldwide.

e-Learning Authoring Tools • e-Learning • Screen Recordings • Online Learning Management • e-Learning Software

201 - 500

💰 $1.5G Series A on 2021-06

Description

• Define and drive industry standards and best practices that your team and adjacent teams should follow when building systems and tools. • Collaboratively develop and drive the evolution of our platform tooling systems through automated maintenance. • Lead and facilitate technical discussions about our platform systems • Guide and mentor less-experienced team members (mid and junior-level). • Deliver well-tested and well-documented software and infrastructure • Take a proactive approach to problem-solving (driving for measurable results, leading by example, etc). • Collaborate and lead the planning of project milestones and help the team to break down large initiatives into iterative work items and drive ownership of task generation and ticket management. • Communicate and collaborate effectively with both technical and non-technical stakeholders across the entire organization. • Participate in our on-call rotation and contribute to incident reviews • Develop and perform the necessary testing required to maintain our quality standards. • Deliver the technical project work against the expected milestones on time and within the expected scope • Be an example of working with a sense of urgency to find solutions to problems quickly with an iterative approach. • Ability to nimbly learn whereby they view mistakes as opportunities to learn, enjoy the challenge of unfamiliar tasks, and seek new approaches to solve problems. • Collaborate through facilitating an open dialogue with a wide variety of contributors and stakeholders, balance own interests with others’ and promote high visibility of shared contributions to goals

Requirements

• 7+ years experience as a DevOps Engineer or equivalent role • Demonstrated mastery with Go, Javascript or similar languages (Go is preferred) • Demonstrated mastery with container technologies such as Docker • Demonstrated mastery with configuring and managing cloud environments in AWS • Expert-level experience with maintaining and building CI/CD pipelines • Experience with Linux/Unix environments and scripting • Demonstrated experience using Terraform or similar IaC technologies • Ability to lead the creation and completion of work items with little to no guidance • Excellent ability to scope, estimate, and create work items from high-level initiatives and drive them to completion while helping the team to execute on their tasks • A growth mindset and a deep passion for continuous learning • Collaborate and lead the development of delightful experiences with a customer-first mindset where our customers are both our internal product engineers and the end users • Expertly shares knowledge across teams to create a self-serving platform experience • Expert-level experience writing, executing, and automating test cases for new feature development and ongoing maintenance activities • Direct experience helping to create and use KPIs to drive observability, monitoring, and alerting to serve ourselves and our customers better • Strong facilitation skills with experience being a mentor to those wanting to level-up their knowledge-base • Demonstrates a focus on iterative development practices and incrementally delivering value over time.