Community Assistant - Los Angeles, CA (Part Time)

March 12

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Student Housing • Multifamily • Campus Housing

1001 - 5000

Description

• Responsible for leasing, marketing, and maintaining positive resident relations. • Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign lease. • Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow up needed. • Completes all leasing paperwork needed before move-in. • Assisting with lease audits, walking units, and turn process. • Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours. • Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios and work to achieve and exceed leasing goals. • Perform various administrative tasks as needed. • Deal with resident complaints, concerns, and requests to ensure resident satisfaction. • Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.). • Contribute to the general upkeep and cleaning of office, common areas, and model. • Assist in implementing annual marketing plan outreach. • Review and assist in completing market survey/analysis continually to generate ideas and formulate plans. • Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report. • Manage excellent customer service and monitor service request turnaround and responsiveness. • Projects a favorable image of the community to achieve property objectives and public recognition. • Ensure consistency in dealing with residents on all matters. • Enforce policies of the community that the immediate supervisor delegates.

Requirements