Senior Manager - Security Operations

March 29

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Avertium

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The security partner that companies turn to for end-to-end solutions that attack the chaos of cybersecurity with context

Compliance assessments • Penetration testing • Security Assessment • Virtual CISO • cybersecurity

201 - 500

Description

• Lead 24x7 delivery team of SOC Analysts within Avertium’s Cyber Fusion Center in both US and Mexico. • Streamline processes to align with and exceed customer expectations. • Manage KPI metrics for the Cyber Fusion Center and deliver analyzed reports to leadership. • Utilize metrics to drive informed decisions for enhancing organizational capabilities and efficiency. • Provide specialized support for resolving customer management issues, security incidents, and ticket prioritization. • Lead, organize, and train other “Elements” in managing security incidents and escalations for clients. • Foster collaboration across diverse and international business units including Sales, Service Delivery, Engineering, and Professional Services teams to deliver robust security solutions to customers. • Collaborate with the recruitment team to ensure a strong talent pipeline to meet business demands

Requirements

• Bachelor's Degree in Cyber Security, Information Technology, Computer Science or other relevant degree and/or equivalent work experience in a related field required. • 5+ years leading customer service-oriented, multi-national teams. • 5+ years professional experience working in a Managed Security Services Provider. • Relevant certifications such as Security +, Network + and CISSP preferred. • Effective problem-solving skills, eagerness to lead, and the ability to excel in demanding environments. • In-depth understanding of cybersecurity principles, technologies, and best practices. • Experience with SIEM technology, such as MS Sentinel, AlienVault and LogRhythm. • Experience within Microsoft Security Solutions preferred. • Experience with security tools and technologies, such as IDS/IPS, DLP, and endpoint protection. • Practical knowledge of industry adopted frameworks and methodologies (MITRE ATT&CK, CIS, NIST, ISO, PCI-DSS, etc.) • Experience with Linux and Windows in virtual environments. • Experience with report writing and creating other types of relevant documentation. • Knowledge of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI DSS). • Excellent leadership, communication, and interpersonal skills. • #LI-CS1

Benefits

• Opportunity to work with a leading managed security and consulting provider • Collaborative work environment • Opportunity to work with a diverse range of clients • Competitive salary and benefits package • Professional growth and development opportunities