Customer Success Specialist

July 10

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BizzyCar

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The Software Platform That Drives Automotive Service Revenue

software • lead generation • lead conversion • automotive

11 - 50

Description

• Customer Success Specialist role • Owning customer accounts and helping build an innovative team focused on unlocking customer value • Analyzing, executing, and reporting on strategies and tactics to increase value for customers • Essential position for the success of automotive dealership partners and the company • Help put safer used cars on the road, create revenue growth for customers, and solve challenging automotive industry problems through technology and innovation

Requirements

• Bachelor’s degree • 1+ years of relevant work experience in client-facing roles • Excellent phone, written and verbal communication skills including formal and informal presentations • Ability to earn customers’ trust through competence and connection • Comfortable handling, analyzing and presenting data • Well-organized, with a high attention to detail and ability to prioritize and time manage for successful execution • High intellectual curiosity and strong ability to learn • Ability to collaborate with team members on customer accounts, customer concerns, new features or processes

Benefits

• Competitive compensation and benefits package including paid time off, health/vision/dental insurance, HSA/FSA, 401k plan, and company equity benefits as well as future growth opportunities • Best possible environment for employees to learn and grow within the company • Collaborative, creative environment where each person feels encouraged to contribute to processes, decisions, planning, and culture