Client Solutions Director

July 24

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Brightcove

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The most trusted streaming technology company in the world.

online video platform • video publishing • cloud encoding services • cloud video • enterprise video

501 - 1000

💰 $2M Post-IPO Equity on 2022-02

Description

• Responsible for driving opportunities for Global Services to sell customized video and streaming technology solutions, platforms and experiences on top of the Brightcove product suite. • Partnering with account executives in the US media team to consult, scope, propose and sell solutions.

Requirements

• 8+ years of experience in solution selling (ideally, both back end services and front end applications) in a professional services environment (pure services, design and build agencies, or professional services within a product organization). • Undergraduate Degree in Technology, Business Management or related area, or equivalent experience required. • Ability to understand prospect needs and identify new business opportunities. • Ability to understand and articulate complex technology concepts, the mobile and living room app ecosystem and associated value to new business prospects. • An understanding of new and emerging technologies that could be utilized in a streaming experience such as virtual environments & devices, and generative AI. • Ability to propose, sell and close a deal. • Ability to convey solution delivery processes (e.g. Agile vs Waterfall). • Significant experience developing business proposals and customized programs to meet new business prospect needs and close business. • Proven ability to negotiate business contracts, including scope, timeline and cost, with new business prospects. • Willingness to build positive and productive relationships with new business prospects and partners. • Experience developing strategic named account strategies to meet quarterly bookings targets, including details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed. • Previous experience driving strategy and scoping workshops to demonstrate Brightcove’s business and technical value. • Previous experience in OTT (AVOD/SVOD/TVE) service design, development or delivery. An understanding of FAST would also be beneficial. • An understanding of mobile app architecture, design patterns and best practices, and the importance of APIs in terms of system integration. • An understanding of the benefits of human centered design and UX. • Willingness to liaise with Delivery and Technology teams to ensure customer needs are fulfilled effectively. • Demonstrated experience managing customer expectations and communications between customer and internal project teams. • Strong presentation and writing skills. • Willingness to travel to meet prospects.

Benefits

• Comprehensive and competitive compensation • Bonus or commission • Brightcove stock • Unlimited paid time off • 401(K) matching • Health insurance (medical, dental, and vision) • Generous employer Health Savings Account (HSA) contributions • Tuition reimbursement • 100% paid parental leave