Make content worth marketing.
content marketing ā¢ brand publishing ā¢ brand communication ā¢ digital design ā¢ interactive content
August 24
š” Remote ā Anywhere in California
Make content worth marketing.
content marketing ā¢ brand publishing ā¢ brand communication ā¢ digital design ā¢ interactive content
ā¢ As a Mid-Market Customer Success Manager, you will be a trusted advisor to major Mid-Market customers ā¢ Help customers succeed with our platform and ensure maximum value throughout their lifecycle
ā¢ 3+ years of quota-holding customer success/account management experience in a SaaS business environment ā¢ Experience balancing the needs of multiple stakeholders and working under tight time frames with resource constraints (3-5 years) ā¢ Proven track record in a client-facing role, driving client engagement, handling difficult situations and challenges, and delivering exceptional client experiences ā¢ Demonstrates a high degree of organization and proficiency leveraging internal systems ā¢ Excellent communication skills and confidence to build relationships at all levels
ā¢ š Stock options ā¢ š„ Premium health insurance* ā¢ š¦ 401K matching* ā¢ š¶ 16-weeks paid parental leave for primary caregiver ā¢ š“ Flexible vacation days ā¢ š¤ Paid Sick days ā¢ š§ Wellness Fridays ā¢ šµ Stipend for your home office setup ā¢ š» Excellent gear (Macbook Air, external monitor, etc.) ā¢ š©āš»šØāš» Stipend towards experiences for collaboration ā¢ š¢ Unlimited access to co-working spaces around the globe ā¢ *Varies based on location
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