Associate Medical Director

July 24

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Circle Medical - a UCSF Health Affiliate

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A modern clinic with no membership fee, focused on providing quality, delightful primary care for the Bay Area.

Healthcare • Medical • Primary Care • Wellness

11 - 50

Description

• Work closely with the General Manager of Telemedicine Business, Telemedicine Success Team, and Clinical Leadership to maintain clinical quality amongst the telemedicine team of providers • Maintain and manage a patient panel, including 12 hours per week of patient care • Assist with onboarding new providers (both 1099 and W2) in their first 30 days, including chart review • Identify provider gaps in knowledge and assist in the development & improvement of onboarding materials • Work with the Telemedicine Success Team to monitor key clinical quality metrics and clinical escalations; meet with underperforming providers to address strategies for improvement • Quickly recognize and report operational barriers or personal hesitations that would limit a provider’s engagement and terminate contracts as needed (with final approval from General Manager, Telemedicine business) • Participate in clinical review committee(s) to ensure provider documentation and delivery of care is consistent with Circle Medical’s quality standards • Collaborate with supporting teams to address clinical grievances and incident reports pertaining to patient care; review incidents and follow up with providers as needed; report progress and/or concerns back to the Executive Clinical Leadership team with actionable insights and plans • Assist the clinical leadership team with the development, implementation and auditing of clinical workflows to ensure consistency of quality, evidence-based medical care • Participate in recruiting, interviewing, hiring, and onboarding candidates across all clinic teams • Communicate appropriately and tactfully with staff, consultants, patients, and the community. • Participate in staff, planning, in-service, and other meetings as needed. • Performs other related duties as assigned • Provide and manage a panel of patients, both in-person and via telemedicine to equal 12 hours of direct patient care per week • Address patients’ clinical concerns via chat, or if indicated, via video visit (symptom reporting, medication refills, lab clarification). • Address critical lab/imaging results with patients via chat or video visits. • Assist with clinical operational tasks such as referrals, lab/imaging orders, provider letters, and medical forms. • Other duties as assigned

Requirements

• Board Certified NP or PA • Active DEA certification in all licensed states • Minimum of 5 years of primary care experience • At least 2-3 years of management/supervisory or coaching experience • Active license in CA or NY; willingness to obtain licenses and DEAs for additional states as needed • Willingness to learn how to diagnose and treat a variety of adult/primary care conditions • Telemedicine/remote clinical experience preferred