Clipboard Health
Choose where and when you work. Get paid right away. Healthcare shifts near you, on your schedule.
51 - 200
Customer Support Agent
April 25
🏡 Remote – Anywhere in California
Clipboard Health
Choose where and when you work. Get paid right away. Healthcare shifts near you, on your schedule.
51 - 200
Description
• Process customer contact and deliver prompt solutions through phone, chat, and email • Communicate and collaborate with different departments • Investigate, research, and resolve customer issues • Handle tough and dissatisfied customers politely and professionally • Track and follow up on all customer requests in a timely manner • Manage conflicting priorities • Provide outstanding and exceptional customer service • Must have weekend availability
Requirements
• Minimum 20Mbps wired internet connection • CPU: minimum quad-core CPU (Intel Core i5 8th Gen or higher / AMD Ryzen 5 2000 series or higher) • RAM: minimum 16GB or higher • Boot Drive: using SSD • Wired headset • Quiet working environment • Steady power and internet
Benefits
• Be part of a fast-paced startup unicorn making a huge difference in the lives of tens of thousands of customers. • Work from home with occasional opportunities to meet your coworkers, including some traveling from around the world, in-person. • Personal and professional development opportunities. If you're interested in developing a particular skill or learning more about a particular part of the business, we'll give you the opportunity to learn
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