Traffic Operations Specialist

August 30

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TollPlus

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TollPlus offers premiere back-office toll solutions, a strong focus on technology, and continuous R&D efforts.

Electronic Toll Collection • Traffic Enforcement • Parking Management • Fare Collection • Smart Cities

501 - 1000

Description

• Perform a system check per different workstations to verify all video surveillance system cameras are working, as well as toll collection systems • Constantly check the video monitors to verify and locate vehicle accidents, mechanical breakdowns or dangerous debris in the lanes which could disrupt traffic flow and/or endanger commuters • Monitor the safety and security of CAS and CHP officers as they provide roadside assistance or other required duties • Perform dispatch duties and maintain a 24-hour log which chronicles all calls handled by CAS, including start and end times and the type of service provided • Hourly checks of different workstations to confirm all VSS cameras and toll collections systems are working and to report failing or failed systems to ETTM and coordinate with them for their repair • Record traffic accidents/major incidents as requested, onto DVDs • Prepare monthly reports related to events occurring in the 91 Express Lanes and CAS response times • Performing other required functions associated with the above-listed duties, as well as performing the minimum required number of Initial Image Reviews

Requirements

• Strong Data entry skills • Must be able to organize and write correspondence and memos in a logical/methodical manner • Must have strong language and writing skills • Excellent attendance and punctuality • Enjoy providing prompt and timely service to our clients • Ability to read and comprehend normal instructions, correspondence and memos • Must have clear written and verbal communication skills • Ability to effectively present information in one-on-one situations to customers, clients and other employees of the organization • Ability to apply common sense understanding to carry out detailed written or oral instructions • Ability to deal with problems involving a few concrete variables in standardized situations • Excellent computer skills are required. • Knowledge of Microsoft Office program, working knowledge of the Windows computer operating system and experience with other PC-based applications • Ability to accurately prepare reports and log roadway incidents or other events • Accurately relay details in a clear and concise manner, whether on the telephone or the radio in what can be a stressful environment • Demonstrate the ability to cooperate and communicate with coworkers and supervisors • Demonstrate the ability to work independently, follow established company procedures and exercise good judgment