Solutions Architecture Manager
June 8
🏡 Remote – Anywhere in California
Description
• Collaborate with new clients and internal stakeholders to design and develop technology solutions needed for client implementations. • Become a go-to expert on Cohere’s product offerings, building a deep understanding that will support client interactions and drive successful implementations. • Lead discovery and demo sessions with clients, leveraging your deep knowledge of the current product functionality to identify and document product gaps. • Collaborate with the Product, Designing, and Engineering (PDE) team to ensure that client needs are addressed on the required timelines. • Facilitate tradeoff decisions based on client timelines or commitments. • Act as a liaison between clients and the PDE team, consistently sharing valuable feedback to inform future product development. • Build scalable processes and best practices for the Solutions Engineering team
Requirements
• Leadership skills and a vision for leading the Solutions Architecture team in the future. • Great people management skills including mentoring and hiring skills. • Proven experience in a client-facing technical role within a healthcare company. • Strong technical aptitude and with the ability to quickly grasp functionality and configurations of a complex SaaS product. • The ability to both zoom into granular details of how a product works and zoom out to understand and communicate high-level context. • Exceptional communication and presentation skills, capable of conveying complex technical concepts to non-technical stakeholders. • Strong user empathy. • Demonstrated ability to collaborate with cross-functional teams and work effectively in a fast-paced environment. • Passion for delivering exceptional service to clients and building strong, lasting relationships.
Benefits
• Health insurance • 401k • Bonus
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