Senior LMS Systems Analyst - Enterprise Apps

August 9

🏡 Remote – Anywhere in California

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Coinbase

We're building an open financial system for the world.

Digital Currency • Software • Payment Processing • Bitcoin • Technology

1001 - 5000

💰 $21.4M Post-IPO Equity on 2022-11

Description

• Configure and manage the Docebo LMS platform, including user accounts, content, and system maintenance. • Provide Tier 2 technical support, troubleshooting course-specific issues and integrations. • Generate and analyze reports on LMS usage, performance, and compliance. • Conduct training and create documentation for users at all levels. • Handle enrollment issues and development • Perform LMS capability assessments, contributing to the system roadmap and enhancements. • Monitor system performance, implement optimizations, and manage security, access controls, and compliance initiatives. • Evaluate business stakeholder requirements against Docebo product features, working with Docebo to request and enable new features. • Troubleshoot and resolve integration issues between Docebo LMS and other systems like Workday. • Research, evaluate, and implement new learning system product updates • Research and analyze Docebo failures to identify root causes and develop mitigation plans.

Requirements

• Proven experience as a LMS Administrator or in a similar role • Strong understanding of LMS platforms and e-learning principles • Excellent problem-solving and analytical skills • Strong communication and documentation abilities • Knowledge of best practices in LMS configuration and maintenance • Ability to manage multiple projects and collaborate effectively with various departments

Benefits

• Target bonus + target equity + benefits (including medical, dental, vision and 401(k))

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