Payment Operations (New Grad)
August 26
🏢 In-office - San Francisco
Description
• Payment Operations is a critical aspect of providing our customers with a premier banking experience. • Create and implement a scalable operational process at Column to handle an increasing volume of payment operations-related cases. • Responsible for developing a set of metrics and KPIs to measure the success of the process you build and implement. • Provide our customers with white-glove payment operations and technical support.
Requirements
• Bachelor’s degree or equivalent • Excited by working in an operational, payments, or support role, ideally within a financial institution or financial technology company. • An interest in operationalizing, scaling, rolling out, and iterating on complex processes. • Excellent written and verbal communication skills: you can easily develop a comfortable rapport with customers • Lightweight technical skills (SQL, Javascript, Python), or aptitude to learn quickly • A growth mindset: You’re comfortable navigating ambiguous environments and are energized by the prospect of helping build processes with little guidance • Strong problem-solving skills and comfort working in a fast-paced environment where priorities can change quickly
Benefits
• Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 50% covered for your dependents • FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses • 401k plan, including self-directed brokerage options • Flexible time-off policy - take the time off that you want and need to relax and recharge • 100% paid parental leave • Catered lunches and dinners for SF employees • Commuter benefits • Regular team building events, including annual offsite
Apply Now