Crisis Counselor Supervisor - Bilingual, English/Spanish

July 24

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Crisis Text Line

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Nonprofit. Free, 24/7, confidential mental health support in English and Spanish. Text SHARE or APOYO to 741741🇺🇲

201 - 500

💰 $23.8M Series B on 2016-06

Description

• Provide real-time guidance to remote volunteer Crisis Counselors • Assist with high-risk situations including active rescues and mandatory reports • Foster supportive experiences for texters and Crisis Counselors

Requirements

• 3+ years of crisis intervention work experience beyond volunteerism • Bilingual, fluent in English and Spanish (written & verbal) • Ability to work flex shifts as needed, up to 26 hours per week, including weekends, nights, and holidays • Current available shifts: Saturday and Sunday: 6p - 2a EST; Thursday, Friday, and Saturday - 3p-7p EST

Benefits

• 20 paid holidays including federal holidays • Election day • Holiday break from Dec 24 through January 1 • 2 renewal days • 2 floating holidays • Flexible paid time off, including 15 vacation days • 3 personal days • 7 sick days • Medical, dental, and vision benefits for the staff member and family at no cost to the employee • 403B retirement plan with 3% contribution by Crisis Text Line • 12 weeks paid parental leave (after 6 months of employment) • Student loan repayment (after 2 years of continuous full time service) • Family support through a virtual childcare platform • Stipends/Allowances for mental health, internet service, professional development, wellness, and home office setup