Senior Copywriter

September 6

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Crunchyroll

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Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love$1. .$1

community • streaming video • social-networking • anime • Asian entertainment

1001 - 5000

💰 $22M Venture Round on 2015-11

Description

• As a Senior Copywriter, you will contribute to a positive brand image by promoting Crunchyroll's identity as a leader in anime and entertainment content. • You will create clear and engaging Customer Support content in collaboration with global teams to ensure consistency for global audiences. • You will enhance the Crunchyroll customer experience by improving content efficiency and accuracy, strengthening brand consistency, supporting global expansion and localization, and applying a data-driven content strategy. • Editing and Proofreading: Review and edit copy written by team members to ensure accuracy, consistency, and adherence to brand standards. • Brand Guideline Adherence: Maintain consistency and coherence across all written materials. • Content Publishing: Ensure error-free publication of customer-facing content. • Data-Driven Strategy: Use metrics and analytics to guide content strategy. • Collaboration: Cultivate relationships with content developers, Brand, and Marketing Teams to calibrate across all content projects. • Global Coordination: Work with content developers, Brand, and Marketing Teams to align content and ensure consistent messaging across regions. • Content Creation: Develop high-quality, engaging copy that is engaging, accurate, and aligned with Crunchyroll's editorial style and Customer Service voice. • Process Improvement: Identify opportunities for improving content processes and implement changes. • In the role of Senior Copywriter, you will report to the Senior Manager, Global Knowledge Management.

Requirements

• 5+ years of experience in corporate and editorial copywriting, with a portfolio demonstrating your ability to write for different brands and global audiences. • Experience with editorial copywriting for Customer Experience Teams. • Familiarity with HTML, CSS, and JavaScript. • Experience with digital CMS software. • Experience in user design and creative content development. • Experience managing multiple projects and deadlines simultaneously to deliver high-quality content • Experience mentoring junior copywriters and providing constructive feedback. • Bachelor’s degree in Journalism, Communications, Marketing, or a related field.

Benefits

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually. • Flexible time off policies allowing you to take the time you need to be your whole self. • Generous medical, dental, vision, STD, LTD, and life insurance • Health Saving Account HSA program • Health care and dependent care FSA • 401(k) plan, with employer match • Employer paid commuter benefit • Support program for new parents • Pet insurance and some of our offices are pet friendly!