Senior Product Manager - Production Systems

August 29

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IonQ

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Our mission: to build the world’s best quantum computers to solve the world’s most complex problems.

Quantum Computing • Quantum Information Processing • Quantum Algorithms • Quantum Applications • Quantum Physics

201 - 500

Description

• Advocate for customer experience using data-driven analysis. • Collaborate with various teams to improve system operations. • Establish and track production system metrics and indicators. • Represent the voice of IonQ’s customers in discussions.

Requirements

• 4+ years of product management or technical operations experience, including launched product support • Track record of data-driven analysis and using quantitative decision frameworks • Comfort dealing with advanced technologies, even if you have knowledge gaps, while collaborating with a broad range of engineering experts and scientists to improve your understanding • The ability to synthesize data and opinions into clear written reports/memos about complex topics to represent the voice of the customer at IonQ • Can organize insights and priorities despite ambiguity and collaborate with a broad team to understand and adopt your recommendations • Bachelor’s degree in a technical field such as physics, computer science, or engineering • Experience working in the quantum computing industry or using quantum computers in another industry (hands-on experience developing basic quantum circuits) • Experience managing hardware products located in enterprise-grade or high-performance data centers • History of independent, primary analysis of raw streams of product/operational data (e.g., via SQL) and the ability to turn that data into actionable insights with broad organizational alignment (both technical and non-technical audiences) • Master’s degree or higher in a technical field such as physics, computer science, or engineering and/or an MBA

Benefits

• comprehensive medical, dental, and vision plans • matching 401K • unlimited PTO plus paid holidays • parental/adoption leave • legal insurance • a home internet stipend • pet insurance!