Part-Time Virtual Live Event Associate

July 24

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ExecOnline

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The Pioneer in Online Leadership Development

Instructional Design • Interactive and dynamic learning environments • Professional Development • EdTech • Leadership Development

201 - 500

💰 $45M Series D on 2021-04

Description

• Part-Time Live Event Associate - Contractor (Remote) provides behind the scenes support for live interactive events hosted on a video sharing platform • Provides white-glove technical support to faculty, facilitators, and executive-level participants during virtual sessions • Supports participant and faculty use of audio and video devices and desktop computing environments • Troubleshoots technical complications of any ExecOnline participants, senior event managers, and facilitators • Identifies, tracks and reports technical problems

Requirements

• College / University education (4-year degree) from an accredited school • 1 - 3 years work experience, preferably in executive support or with a SaaS company • Work well with high-level executives from around the world • Technical experience in a start-up environment is a plus • A customer-service orientation aimed at helping users optimize their use of audio and video in web conferencing technologies. • Professional and calm demeanor under pressure • Ability to multi-task in fast-paced, high stakes environment • Clear and effective written and verbal communication skills with a global base of executive-level participants • Proficiency with Salesforce along with Microsoft and Google Doc suites • Reliable access to strong broadband internet connectivity • Access to a reliable and current PC or Mac, along with headphones/earbuds with microphone • Access to a quiet area during live meetings

Benefits

• Accelerate your career: take any of our high-impact courses, for free • You’ll receive stock options in our fast-growing company, as well as access to a 401(k) to invest in your future • Thrive beyond work with 20 days of PTO, generous parental leave, paid holidays, and flexible work arrangements • Comprehensive wellness benefits: high-quality, low-cost medical, dental, and vision plans, in addition to other wellness offerings • Community & Belonging: Our Employee Resource groups bring together employees with shared characteristics or life experiences