Product Operations Contractor - Part-Time

May 21, 2023

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ExecOnline

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The Pioneer in Online Leadership Development

Instructional Design • Interactive and dynamic learning environments • Professional Development • EdTech • Leadership Development

201 - 500

💰 $45M Series D on 2021-04

Description

•Remote-based contractor providing administrative support to ExecOnline’s Leadership Coaching team and Coaches. •Perform Administrative Set-Up tasks for Leadership Coaching participants on the proprietary learning portal. •Assist the Coaching Operations Team with Virtual Group Coaching logistics and communications. •Assist the Coaching Operations team in the creation of automated participant communications for our suite of Leadership Coaching offerings. •Work with the Coaching Operations team and Leadership Coach network to streamline platform attendance protocols. •Various administrative tasks as needed.

Requirements

•1-3 years of work experience. •Experience working customer support for executives or businesses is highly valued. •Familiarity with Salesforce (or other CRM), website backend/administrative interfaces (e.g. Wordpress/Rails Admin), cloud-based tools, and exposure to help desk software. •Outstanding task management skills. •Candidates must exude professionalism, possess strong attention to detail, are process oriented, and have strong written communication skills. •Candidates must be authorized to work in the US. •Hourly rate for this role is $25.

Benefits

• Free access to high-impact courses • Stock options in the company and access to a 401(k) • 20 days of PTO, parental leave, paid holidays, and flexible work arrangements • Comprehensive wellness benefits, including medical, dental, and vision plans • Employee Resource groups for community & belonging • Commitment to diversity, equity, and inclusion