Fellers
Wholesale distributor of vinyl/color change wrap, signage supply, paint protection film, window film, and equipment.
Vinyl Wrap • Color Change Vinyl • Wide Format Printers • Paint Protection Film • Auto Window Film
201 - 500
Customer Service Representative
6 days ago
🏡 Remote – Anywhere in California
Fellers
Wholesale distributor of vinyl/color change wrap, signage supply, paint protection film, window film, and equipment.
Vinyl Wrap • Color Change Vinyl • Wide Format Printers • Paint Protection Film • Auto Window Film
201 - 500
Description
• Maintaining departmental service level targets • Responding to customer inquiries • Processing Orders • Providing positive customer experience by maintaining a positive, empathetic and professional demeanor toward customers at all times • Have basic product knowledge • Keep accurate records of customer interactions, transactions and complaints • Effectively communicate and collaborate with colleagues as necessary for a seamless customer experience • Additional duties as assigned
Requirements
• Minimum 1 year experience in a Customer Service role • Strong customer service and active listening skills • Excellent communication skills • Ability to prioritize work and manage time effectively • Basic computer skills • High school diploma • A passion for customer advocacy • Proficient with Microsoft Office Suite
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