September 12
🏢 In-office - Los Angeles
• Daily management of public customer communications, engaging with our followers on FIGS’ owned posts and contributing to the conversation by commenting on popular posts in the medical community. • Maintain the FIGS voice in all public communication with customers. • Liaise with store and customer service team to manage customer queries. • Assist the team as needed in the creation of content for FIGS social media channels. • Work closely with Social Media and Community teams to plan, organize and collect UGC from content creators. • Management of UGC and FIGS’ tagged photos. • Collecting, organizing and labeling UGC photos from social media. • Keeping track of trends in what our customers are talking about.
• BA / BS in Marketing, Communications, English or related fields. • 1-2 years’ experience in social media and marketing. • Familiar with social media trends, language and can pick up brand voice easily.
• Equity: All FIGS employees have the opportunity to own shares of FIGS stock through our new-hire equity program. Additionally, FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan. • Annual bonus: This position is eligible to participate in the FIGS annual bonus program. • Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance. • Amazing 401(k) program, with a company match up to the first 6% of your contribution. • Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation. • Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers. • FIGS sponsored Uber Eats voucher for in-office weeks. • Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide. • Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
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