Formant
The data platform for robotics companies
Robotics • Industrial automation • Cloud infrastructure • Sensing • Machine learning
11 - 50
Enterprise Customer Success Engineer
September 10
🏡 Remote – Anywhere in California
Formant
The data platform for robotics companies
Robotics • Industrial automation • Cloud infrastructure • Sensing • Machine learning
11 - 50
Description
• Serve as a bridge between sales, implementation, and ongoing support for customers. • Be a product expert and technical resource. • Communicate with customers to discover needs and convey solutions. • Contribute to the implementation process and write efficient code. • Work closely with internal teams to identify solutions and provide feedback. • Design and implement distributed systems to meet customer needs.
Requirements
• Proficient in React, Typescript and Python • >5 years experience in a customer facing engineering role • Direct experience with Enterprise customers • Solutions Architecture experience • Strong problem-solving ability, excellent communication skills, and genuine empathy • Collaborative spirit, comfortable in a fast-paced environment, and adaptable to change
Benefits
• Competitive compensation • Comprehensive benefits • Stock options • Unlimited vacation policy • Ongoing career development • Internal advancement opportunities • Huge potential for growth
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