How teams delight their customers, engage their teams, and build stronger businesses 🤝
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
August 23
🏢 In-office - San Francisco
How teams delight their customers, engage their teams, and build stronger businesses 🤝
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
• As the Product Manager for Chat & Bots, you will be responsible for driving the strategy, roadmap, and execution of our entire Chat product suite, including our newly-launched GenAI Chatbot and our native Live Chat product. • You will collaborate closely with cross-functional teams including engineering, design, marketing, data, and sales to deliver innovative solutions that meet customers’ needs and drive business impact.
• 4+ years of experience in product management, or related roles, in a technology-driven environment. • Execution-oriented: You’re highly organized; you’re comfortable managing many work streams; you know how to make the right trade-offs; you help teams ship on time. • Customer empathy: You are a champion of the customer and can ship product improvements that address key customer pain points and bring delight. • Impact driven: You understand how your work drives business impact and can lead your team to focus on high-impact work • Excellent communication and collaboration skills: you can work effectively across teams and influence stakeholders at all levels; you are able to rally teams around your objectives.
• Competitive salary • Equity (we are post-series D & backed by some of the best VCs in the US) • Private health insurance, including plan options at no cost to employees • Focus Fridays - learn more here! • Flexibility to work from home 3 days/week (unless posted as a full-remote role) • Mental health support with Workplace Options • Family planning support with Maven • $100 per month Lifestyle Stipend to spend on fitness and other activities • Wellness Days - Fronteers get an additional day off on months with no holidays • Holiday Break - Our offices are closed from Christmas to New Year's Day!
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