How teams delight their customers, engage their teams, and build stronger businesses 🤝
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
13 hours ago
🏢 In-office - San Francisco
How teams delight their customers, engage their teams, and build stronger businesses 🤝
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
• Build a comprehensive program for maintaining and improving SOC2, ISO, GDPR, and CCPA compliance. • Serve as the primary contact for customer inquiries, providing security and compliance assurance throughout sales and support engagements. • Lead and expand security initiatives to ensure the organization’s security posture evolves with emerging threats. • Strive towards automating and improving process effectiveness and efficiency. • Conduct vendor risk assessments and manage third-party compliance. • Drive automation and continuous improvement of compliance processes for efficiency and audit readiness. • Collaborate cross-functionally with Engineering, Legal, Sales, and Support teams to document and validate necessary security controls.
• Full professional English proficiency. • Strong track record of launching and delivering projects of significant complexity and high level of ambiguity. • At least 2 years of experience driving SOC2 and ISO compliance audit/renewals. • Experience with vendor risk management and conducting third-party assessments. • Strong understanding of ISMS, security control validation, and audit readiness. • Proven ability to engage with customers and provide security and compliance assurance. • Fast learner with strong attention to detail; able to pick up complex concepts quickly. • Experience with cloud services, such as AWS, and a solid understanding of web application architecture.
• Competitive salary • Equity (we are post-series D & backed by some of the best VCs in the US) • Private health insurance, including plan options at no cost to employees • Focus Fridays - learn more here! • Flexibility to work from home 3 days/week (unless posted as a full-remote role) • Mental health support with Workplace Options • Family planning support with Maven • $100 per month Lifestyle Stipend to spend on fitness and other activities • Wellness Days - Fronteers get an additional day off on months with no holidays • Winter Break - Our offices are closed from Christmas to New Year's Day!
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