How teams delight their customers, engage their teams, and build stronger businesses 🤝
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
June 3
🏢 In-office - San Francisco
How teams delight their customers, engage their teams, and build stronger businesses 🤝
SaaS • Email collaboration • Customer Service • Management software • Shared Inbox
• Making actionable recommendations about product strategy and prioritization based on a deep understanding of customer engagement and behavior • Partnering closely with Engineering, Product, Design, and analytics functions across the company to identify opportunities, drive key metrics, and set strategy across multiple product areas • Generating insights by conducting exploratory analysis, assessing trends, and analyzing A/B tests • Evangelizing product data across the company, building excitement around metrics and insights • Collaborating with other data & analytics functions to ensure we have the right data foundations in place
• 4+ years of experience in a quantitative role, e.g analytics, consulting, data science, or an equivalent analytical role conducting quantitative analysis on large datasets • Bachelor's degree or equivalent in a quantitative field (e.g. Economics, Statistics, Computer Science, Mathematics, etc.) • Proficiency using SQL to query large data sets, with a strong understanding of statistics and experimentation • You are impact-focused, eager to jump in and work in a fast-paced environment • You are a strong critical thinker, excited to solve ambiguous problems • You are collaborative, forming trusting relationships with your cross-functional teammates and communicating data clearly across a broad audience
• Competitive salary • Equity (we are post-series D & backed by some of the best VCs in the US) • Private health insurance, including plan options at no cost to employees • Focus Fridays - learn more here! • Flexibility to work from home 3 days/week (unless posted as a full-remote role) • Mental health support with Workplace Options • Family planning support with Maven • $100 per month Lifestyle Stipend to spend on fitness and other activities • Wellness Days - Fronteers get an additional day off on months with no holidays • Winter Break - Our offices are closed from Christmas to New Year's Day!
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