Senior Director - UX Design

May 25

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Uniting the world through shared experiences.

Last Minute Ticket Deals • User Experience • Access Live Entertainment • Mobile • Concerts, Theaters, Sports, Music, Arts, Gatherings & more

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Description

• The Senior Director of UX Design will play a pivotal role in shaping the user experience strategy for a mobile-first, online ticketing platform targeting a young, tech-savvy demographic • Lead, mentor, and inspire a team of talented UX designers, fostering a culture of creativity, collaboration, and innovation • Manage a small, dedicated team of designers, driving innovation and excellence in UX design efforts • Establish and track key performance indicators (KPIs) to measure the success of UX initiatives • Continuously optimize the user experience through testing and feedback mechanisms • Drive a culture of continuous improvement by reviewing and iterating on design processes and practices

Requirements

• Bachelor’s or Master’s degree in UX Design, Interaction Design, Human-Computer Interaction, or a related field • 10+ years of experience in UX design, with at least 5 years in a leadership role • Proven experience in the ecommerce industry, with a strong portfolio showcasing successful mobile UX design projects • Deep understanding of user-centered design principles, methodologies, and best practices • Proficiency in design and prototyping tools, ideally with Figma • Strong analytical skills with experience in using data to drive design decisions • Excellent communication, presentation, and interpersonal skills • Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously • A passion for ecommerce and a deep empathy for users

Benefits

• Flexible PTO • Equity • Medical, dental, & vision insurance • Life insurance and disability benefits • 401K, HSA, pre-tax savings programs • New equipment setup provided • Diverse Family-forming benefits through Carrot Fertility • Wellness programs • Tenure recognition