GLIDEsf
A radically inclusive, just and loving community mobilized to break the cycles of poverty and marginalization.
Women's Center + Domestic Violence Services • Youth, Childcare and Family Services • Daily Free Meals Program • Drop In Center and Emergency Services • Violence Abatement Program for Men
51 - 200
Field Director, Community Ambassadors
July 3
🏢 In-office - San Francisco
GLIDEsf
A radically inclusive, just and loving community mobilized to break the cycles of poverty and marginalization.
Women's Center + Domestic Violence Services • Youth, Childcare and Family Services • Daily Free Meals Program • Drop In Center and Emergency Services • Violence Abatement Program for Men
51 - 200
Description
• Provide leadership and quality assurance for the Street Ambassadors, ensuring all interactions with residents, clients, SROs, elected officials, and other stakeholders uphold high standards of care and a solutions-oriented mindset. • Oversee daily deployment and assignments for the Ambassadors, optimizing coverage of key locations and times; step in to cover shifts as needed to maintain service continuity. • Provide leadership in the refinement of comprehensive case management practices to support individuals in need. • Collaborate effectively with city agencies, leveraging municipal resources to address community concerns, improve neighborhood conditions, and implement effective solutions. • Monitor Street data and trends, proactively identifying emerging issues and coordinating responses with city agencies, law enforcement, and community partners. • Conduct proactive outreach to local businesses and stakeholders to assess needs, gather feedback, and cultivate positive relationships within the community. • Coordinate regular meetings, training sessions, and professional development opportunities to train Ambassadors on neighborhood developments, resources, and best practices. • Oversee day-to-day safety monitoring and the emergency response protocols, including Narcan administration for opioid overdoses. • Maintain accurate records of engagements, referrals, and connections; prepare and submit Key Performance Indicators (KPIs) reports established by GLIDE’s executive team and CCSF reporting requirements.
Requirements
• Proven experience in a senior leadership role overseeing community engagement, safety programs, or related initiatives. • Strong interpersonal and communication skills, with the ability to engage effectively with diverse stakeholders. • Expertise in crisis management, case management, and connecting individuals to resources. • Comprehensive understanding of local community dynamics, social services, and public safety protocols. • Bachelor’s degree in social work, Public Administration, Criminal Justice, or a related field; Master’s degree preferred. • Certification in CPR, first aid, and Narcan administration. • Commitment to equity, social justice, and the organization’s mission of serving marginalized communities.
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