GLIDEsf
A radically inclusive, just and loving community mobilized to break the cycles of poverty and marginalization.
Women's Center + Domestic Violence Services • Youth, Childcare and Family Services • Daily Free Meals Program • Drop In Center and Emergency Services • Violence Abatement Program for Men
51 - 200
Harm Reduction Program Manager, Testing
August 1
🏢 In-office - San Francisco
GLIDEsf
A radically inclusive, just and loving community mobilized to break the cycles of poverty and marginalization.
Women's Center + Domestic Violence Services • Youth, Childcare and Family Services • Daily Free Meals Program • Drop In Center and Emergency Services • Violence Abatement Program for Men
51 - 200
Description
• Coordinate Harm Reduction staff registration, onboarding for certified HIV/HCV/STI Test Counselors and/or all pertinent certifications and training with respective community partners/organizations. • Oversee and guide staff to ensure that paper charts and electronic records match, and laboratory requisitions are correct and are updated as necessary. • Oversee GLIDE staff for testing events, manage the testing calendar/staff scheduling, and collaborate with community partners to maintain and expand our community reach, including soliciting new venues for testing. • Lead and oversee special events to promote testing, linkages to care, health and wellness, prevention education, etc., (includes Project Homeless Connect Community Day of Service, Street Health and Wellness Fairs). • Train new staff on how to complete testing paperwork and support corresponding database entry. • Run QA on all STI, HIV/HCV testing paperwork for the SF Department of Public Health & SF AIDS Foundation. • Enter data into client case management database and monitors/corrects data entered by all test counselors to ensure it is timely, accurate, and in compliance with all contract deliverables and all state and federal privacy laws. • Oversee the Quality Assurance process and chain of custody of all testing forms and laboratory requisitions. • Ensures that new testing protocols and paperwork are communicated to and adhered to by all test counselors. • Update all daily temperature logs, run controls monthly or, as needed, and submit monthly test batches and reports to SFAF. • Document and report new HIV/HCV/STI positives to SFDPH. • Manage ordering, invoicing, and inventory of all testing and phlebotomy supplies and/or office supplies to prepare and maintain testing rooms; monitor all perishable medical supplies for expiration. • Lead evaluation activities and provide programmatic support during monitoring periods. • Adhere to all requirements regarding HIPAA, confidentiality, child/adult protective services, contractual agreements, etc. • Collaborates with Center for Applied Learning and Impact to ensure data management, reporting, and evaluation meet contract obligations and program needs. • In coordination with Sr. Director, prepare and draft reports for audits by contract funding entities. • Attend city-level community testing coordination meetings held at SFDPH as well as other care-coordination meetings with various stakeholders to help ensure coordinated testing efforts. • STI/HIV/HCV Testing: collect appropriate samples, run rapid HIV/HCV tests, external controls, accurately complete all pertinent paperwork, and record test results. • Provide HIV, HCV, and STI risk reduction counseling, risk assessment and disclosure sessions to persons seeking confidential HIV/HCV/STI testing. • Oversee and manage the HEAT department budget and related contractual obligations. • Supervise and coordinate schedule of yearly Health Career Connections (HCC) intern.
Requirements
• 2-3 years equivalent work experience or training; and/or Bachelor’s degree in the public health field. • Demonstrates an understanding of Harm Reduction as a public health model for social justice. • Familiarity with the social determinants of health and how they impact people experiencing homelessness and other marginalized populations. • Strong communication skills and the ability to build rapport/trusting relationships with diverse populations to facilitate the sharing of personal health data and other confidential information. • Experience with HIPAA requirements and venue-based testing (e.g. Mobile Testing and SROs). • Experience coordinating, implementing, and evaluating service delivery with community providers. • Ability to implement Health Access / Harm Reduction Program objectives and activities; analyze and collect data, and prepare reports. • Attention to detail and proficiency and accuracy in math required for reporting data. • Ability to work independently, demonstrate cultural humility and has the ability to work effectively across cultures. • Able to develop and analyze statistical data and present reports. • Competent using MS Office Suite, and other program data platforms.
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