Enumerate
How do we make community management easier? Let us count the ways…
condo • hoa • accounting • software • management
51 - 200
Customer Support Specialist
Yesterday
🏡 Remote – Anywhere in California
Enumerate
How do we make community management easier? Let us count the ways…
condo • hoa • accounting • software • management
51 - 200
Description
• Support customers via phone and Zendesk ticketing system. • Provide timely and accurate solutions. • Maintain good relationships with customers. • Collaborate with team members to follow company guidelines. • Communicate feedback to leadership.
Requirements
• 2 years experience in a contact center environment • proficiency in Microsoft Office and ZenDesk • experience with accounting and/or property management terminology • excellent interpersonal and communication skills • proficient in de-escalation techniques • proven multitasker able to work in an omnichannel environment • independent problem solver with a mindset for troubleshooting • able to work in the US without sponsorship
Benefits
• competitive salaries • medical (including a $0 option for employees) • dental • vision • life and disability coverage • paid vacation • paid holidays • tuition reimbursement • $1,000 employee referral program • 401(k) plan • pet-friendly offices • paid food trucks • company outings
Apply Now
