ICE Consulting - Managed IT for Life Sciences
Trusted IT Partner
IT Management and Administration • System and Network Services • IT Audit and Assessment • Large-scale data storage and management • Network Security
51 - 200
User Support & Junior Systems Administrator
August 17
🏢 In-office - San Francisco
ICE Consulting - Managed IT for Life Sciences
Trusted IT Partner
IT Management and Administration • System and Network Services • IT Audit and Assessment • Large-scale data storage and management • Network Security
51 - 200
Description
• Responsible for diagnosing, repairing, and maintaining hardware and computer equipment • Establishing and updating computer networks for various clients • Providing network security and educating users on proper computer usage
Requirements
• 4 yrs. of prior hands on experience in a similar role • Bachelors Degree in CS or related field • Knowledge and experience with MacBook support • Windows 7 and newer versions • Mobile phone support • Desktop Support & customer services • Experience working with MDM such as Workspace One, Mas360 or alike. • Experience working with SSO/MFA such as Okta, OneLogin or alike • Confident in troubleshooting problems • Windows 2008 or newer Versions • Hosted Services such as Gmail and Office 365 • Symantec and ESET Antivirus • Printing services • Knowledge of GPOs • VERITAS Backup Exec. • Hosted VoIP services, Ring Central, Vonage, etc • Ability to produce clear and concise documentation
Benefits
• 401(k) with company match • Company Paid Holidays • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Training & Development • Work From Home • Free Food & Snacks • Wellness Resources
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