Senior Technical Program Manager

July 9

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Included Health

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Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation$1. .$1

1001 - 5000

Description

• You are expected to build strong relationships not only within EPDD but outside the organization as well • You build trust with individuals and are routinely perceived as informed, extremely well organized, and brimming with ideas • You have a lifelong passion for learning new things and understanding a level beyond "just the documentation" • As a result, you deliver and you deliver on-time • More and more people over time seek your recommendations, input, and insights • You will be embedded within a larger team more persistently within the organization to stay aware of the team’s product roadmaps, resources, and processes • You will go beyond the checklist in a project plan and become thought partners with leaders to proactively solve problems before they become risks • As the technical program team grows, you will help keep other team members updated on critical information and take on larger, more complex initiatives including outside the organization

Requirements

• Bachelor’s degree • 5+ years of experience as Technical Program Manager • Experience leading cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment • Proven ability to operate effectively manage across multiple teams in situations of extreme ambiguity, with only high level direction • Experience building roadmaps, release plans, project plans with a thorough understanding of dependency management • Ability to communicate highly technical problems and solutions at all levels from engineer to executives • Ability to influence, negotiate and inspire others in a matrixed environment • Experience is building dashboards and using data to make informed decisions • Excellent organization, planning skills, and attention to detail • Experience delivering projects in large-scale, distributed production systems and 24x7 production operations • Can apply an entrepreneurial approach and passion to problem solving to building products

Benefits

• Provide program management leadership to initiatives that impact all of engineering • Partner with engineering and product management to deliver, execute, track, and measure improvements to gain operational and cost efficiencies • Be the point of contact for project communication regarding status, schedule, and scope updates, and progress towards target outcomes (i.e. key results) • Identify areas of optimizations and make recommendations to engineering teams to increase engineering efficiency