SFP Level 1 Security and Login Assistance Representative

March 11

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The Professional’s Gateway to the World’s Markets.

Brokerage • Technology • Advanced Technology • ESG • FinTech

1001 - 5000

Description

• IBKR is looking for motivated, analytical and methodical individuals with financial services industry background and professional demeanor to be part of an exciting team that is helping to shape one of the world's strongest trading and brokerage brands. • The ideal candidate will be friendly, enjoy helping clients and comfortable with new and changing technologies.

Requirements

• Good mastery of Windows and/or macOS computer system and basic office applications. • Experience and advanced user knowledge of both iOS and Android smartphone operating systems. • Excellent knowledge of apps and smartphones. • Previous experience in a customer service role. • Languages: fluency in English, Russian and German. • Excellent and demonstrable client services. • Navigating multiple computer applications while interacting with clients. • Analytical approach to problem solving. • Ability to engage and maintain a conversation with clients. • Ability to learn and adapt to new information and technology platforms. • Personality: self-confident, open, extroverted, good communication skills, flexible and able to work independently in a team-oriented environment.

Benefits

• Discretionary, performance based bonus • Vision and dental care benefits, sport activity compensation • Stock incentive plan • Lunch in the office • *The benefits package will be reviewed regularly and may be subject to change.