In 1982, Intercom was established by 2 founders, IT engineer and registered accountant to develop PC-based advanced communication software$1. .$1
June 22
🏢 In-office - San Francisco
In 1982, Intercom was established by 2 founders, IT engineer and registered accountant to develop PC-based advanced communication software$1. .$1
• Design scalable and high-performance Salesforce solutions that align with business objectives and technical requirements. • Lead technical architecture discussions and decisions, ensuring solutions are scalable, maintainable, and integrate seamlessly with existing systems. • Hands-on experience on Apex, Lightning Components,LWC and other Salesforce programming languages. • Customize Salesforce applications by custom objects, fields, record types, page layouts, validation rules, and flows. • Work closely with the Platform Architecture team and Integrate Salesforce with other enterprise systems and third-party applications using RESTful and SOAP APIs. • Provide technical leadership and guidance to a team of Salesforce developers and consultants. • Mentor junior team members, conduct code reviews, and ensure adherence to Salesforce best practices and coding standards. • Troubleshoot and resolve issues related to Salesforce configuration, customization, and integrations. • Provide ongoing support and maintenance, including monitoring system performance and ensuring data integrity and security. • Create, refresh sandboxes and perform data loads into the sandboxes as needed. • Be able to gather necessary requirements from business stakeholders when needed. • Provide support on our Salesforce Tier 1 team with issues • Independently review requests and troubleshoot issues to understand technical deficiencies of the systems, define root causes, and implement proactive resolution. • Be able to work independently and be self sufficient to go back to the business to gather more information when required. • Partner with Business Systems Analysts and Admins to debug and diagnose complex defects, conduct root cause analysis, and make resolution recommendations. • Exposure to Salesforce CPQ • Sales, Sales Ops, or Marketing Ops Experience
• Extensive experience with in Salesforce development, including Lightning Components, Apex, Visualforce, SOQL, and SOSL • Proven track record of architecting and implementing complex Salesforce solutions that meet business requirements and scalability needs. • In-depth knowledge of Salesforce platform capabilities, including configuration, customization, security model, data model, and declarative automation tools (e.g., Process Builder, Workflows, Flows). • Proficiency in Salesforce customization, configuration, flows, APEX,Integration and data management.
• Competitive salary and meaningful equity • Comprehensive medical, dental, and vision coverage • Regular compensation reviews - great work is rewarded! • Open vacation policy and 10 corporate holidays • Paid Parental Leave Program • 401k plan & match • In-office bicycle storage • Fun events for Intercomrades, friends, and family!
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