Guaranteed Savings. Guaranteed Results.
Advanced Intraday Automation • Contact Center Automation • Real-Time Automation • Agent Development & Performance • WFM Automation
July 16
🏡 Remote – Anywhere in California
Guaranteed Savings. Guaranteed Results.
Advanced Intraday Automation • Contact Center Automation • Real-Time Automation • Agent Development & Performance • WFM Automation
• Lead CX CoE ensuring efficiency and exceptional experiences • Develop and execute multi-year CX roadmap • Champion voice of customer across departments
• Bachelor's degree in Business, Customer Experience, or related field • 7+ years of progressive CX experience • Certification(s) in CX • Experience with AI software solutions required • Strong leadership and mentorship skills
• Generous family-first culture • Transparent leadership • Unfettered growth opportunities
Apply Now