Senior Program Manager

May 24

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Chorus Innovations

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Why can’t digital health tools be beautiful, easy to use, and adaptable?

digital health • co-creation • public health • mental health • behavioral health

51 - 200

Description

• Providing strategic direction for healthcare-focused programs, aligning them with the company's overall mission and objectives. Define program goals, objectives, and milestones, and develop strategies to achieve them effectively • Developing and managing external relationships with clients, stakeholders, and subcontractors in the public and behavioral health sectors and related systems including serving as the point of contact for general communication, questions, requests, and coordination. Build and maintain relationships to understand their needs, gather feedback, and ensure alignment with program objectives • Oversee the planning, execution, and monitoring of multiple programs within the company's portfolio. Provide guidance and support to program managers and cross-functional teams to ensure programs are delivered on time, within budget, and in compliance with regulatory requirements • Working with the Director of Behavioral Health Programs to manage program budgets, resources, and timelines to ensure efficient use of resources and successful delivery of program outcomes. Identify resource gaps, risks, and dependencies, and develop mitigation strategies to address them proactively • Providing input into product vision and design based on subject matter expertise and knowledge of client and stakeholder needs • Apply knowledge of public health and behavioral health concepts to inform program strategies and decision-making. Stay updated on healthcare regulations, policies, and best practices to ensure that technology solutions meet industry standards and address healthcare challenges effectively • Lead change management efforts to facilitate the adoption and implementation of technology solutions within healthcare organizations and communities. In partnership with customer success, develop communication plans, training programs, and support resources to promote user acceptance and minimize resistance to change

Requirements

• Experience (5 or more years) working in public behavioral health systems, including knowledge of regulatory requirements, policies, various programs, and workflows • Experience (3 or more years) in program management, preferably in healthcare or technology-related industries • The ability to work cross functionally with design, product, and technical implementation teams • Strong verbal and written communication skills to effectively synthesize and convey complex ideas, present project updates to clients and stakeholders, and facilitate collaboration among team members • The ability to identify and engage with key stakeholders, build relationships, and manage their expectations throughout the project lifecycle. This includes conducting stakeholder analysis, conducting meetings, and addressing concerns • Flexibility and adaptability to navigate changing priorities, requirements, and constraints in a dynamic and fast-paced start-up environment • An understanding and appreciation of the diverse needs and experiences of individuals receiving services in the public behavioral health system to guide the development of technology solutions that are culturally sensitive, accessible, and inclusive

Benefits

• Full medical, dental, vision and life insurance benefits • 401K plan • Company stock options • Unlimited paid vacation • Performance bonuses • Company support for career and skill development • Fun company events and outings • Chorus is an equal opportunity employer with a commitment to diversity and inclusion