Site Reliability Engineer

May 10

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LawPay

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An AffiniPay solution and the trusted partner in helping law firms get paid easier, more securely, and 39% faster.

Credit Card Services for the Legal Industry

51 - 200

Description

• Automate deployment, monitoring, management, and incident response for 100% cloud based infrastructure • Monitor site availability, stability and performance and resolve site issues and work with observability team to fine tune alerting, monitors and metrics • Scale infrastructure to meet rapidly growing demand with attention to cost and customer usage patterns • Monitor and evolve system performance leveraging observability metrics for decision making and case building of needed changes • Participate in the design and implementation of robust disaster recovery solutions supporting company-defined restore point and time objectives • Share in new feature design as the cloud SME supporting container/k8s first designs • Collaborate with developers to bring new features and services into production while maintaining structure and standards for introducing new tech • Develop and improve operational best practices and procedures • Participate in an on-call rotation and provide emergency support outside of normally scheduled hours as needed • Design, provision, and manage cloud infrastructure in AWS • Propose standard methodologies for continuous integration and deployment, performance and health monitoring, and alerting. • Develop, implement and own internal tooling and automation as your product

Requirements

• 5+ years of professional technical experience in software engineering, cloud operations or a related function. • 3+ years of experience within a DevOps or SRE role • Documented experience provisioning and managing infrastructure in a public cloud environment such as AWS (preferred), Google Cloud Platform, or Azure • Experience with Linux container technologies, such as Docker, OCI, LXC and ability to administer, build and deploy images in an automated manner. • Solid understanding of how a Kubernetes Platform operates (service discovery, deployments, monitoring, scheduling, load balancing) • Proficiency in at least one, ideally more of the following programming or scripting languages: Ruby, Python, Java, Javascript (NodeJS), Bash • Extensive experience utilizing Infrastructure as Code to provision and maintain infrastructure: Terraform (preferred), CloudFormation • Experience with relational database systems such as MySQL (preferred) and PostgreSQL, to include understanding and optimizing SQL queries • Experience with Kafka on an MSK environment is a strong plus • Experience with ElasticSearch is a plus • Experience implementing and maintaining CI pipelines using CircleCI (preferred), Jenkins, Github Actions, Gitlab, Azure Devops, etc. • Experience with Windows Server is a plus • Solid understanding of networking concepts and how they are applied and controlled in a cloud environment • Experience managing resources in a PCI controlled environment (highly preferred) • An understanding and passion for developing highly secure and highly available systems • Bachelor's degree in Computer Engineering, Computer Science, or a related field (or equivalent experience).

Benefits

• All employees receive fully covered medical, dental and vision coverage - Choose from our 2 available health plans based on what fits you and/or your family! • Have some fur babies? - We offer them insurance too! • RELAX and enjoy your time away with our flexible paid time off policy! • We will help you plan for your future - 401K, or RRSP if in Canada, with a company match • Competitive compensation packages that include mid-year and end-of-year bonuses and equity options for all full-time employees • Health Wellness Program that includes nutrition consultations, mental health apps, and access to discounted memberships • Have plans to grow your family? - Parental resources, including 16 weeks of paid time off for primary caregivers • Professional development opportunities including mentorships, leadership programs and our AffiniPayU courses • We believe it is important to give back with our Matching Gift Program and organized activities focused on donations, volunteerism and supporting the local communities throughout the country • D&I initiatives provide educational opportunities regarding multicultural issues, tolerance, and celebrating diversity among our entire staff • An incredible, in-office experience at our headquarters in Austin and San Diego including free lunch delivery, a fully stocked kitchen, and some “sweet” surprises for those afternoon pick-me-ups