Senior Project Manager

July 19

Apply Now

Receive Emails with Similar Jobs

Messagelab

WebsiteLinkedInAll Job Openings

MessageLab is an executive training and coaching consultancy based in London$1. .$1

investor pitches & presentation training • presentations skills • investor relations training • broadcast media training • fundraising training for non-profit organisations

1 - 10

Description

• Oversee the development and ongoing management of project documentation (client and internal briefs, meetings, project plans, scope and risk assessments), ensuring high-quality deliverables align with client needs, scope and Message Lab standards • Draft project estimations and statements of work for review and approval • Track and report team progress and project budgets, monitor team hours against estimates and manage scope changes • Build knowledge of Message Lab’s business, including services, perspectives, pricing models and billing procedures • Develop editorial calendars and manage key tools for project efficiency • Innovate new processes to support expanding services, products and capabilities • Set team dynamics and conditions for optimal performance, and allocate staff to assignments to achieve desired results, coordinating adjustments across Message Lab and managing external resources (freelancers and vendors) as needed • Effectively communicate relevant project information to team members • Develop, follow and adjust project schedules to meet deadlines, collaborating with strategists, designers, writers, editors, project managers, clients and other stakeholders to deliver quality work • Manage day-to-day client interactions and expectations, building a knowledge base of each client's business, organization and goals • Communicate effectively with clients to identify needs, evaluate alternative solutions and develop lasting relationships to foster trust, loyalty and increased satisfaction • Partner with Account Managers, when applicable, to effectively co-manage client relationships and oversee work of the Message Lab team • Build schedules, creating a sustainable pace of work while achieving results and maintaining tight feedback loops with clients, as well as knowing when to make changes and how to do so with minimal impact to final deadlines where possible

Requirements

• Minimum 6+ years of client management experience in an agency or consultancy environment, with a deep understanding of the agency-client environment and what is required to maintain successful accounts, relationships and projects • Familiarity with editorial content development, digital advertising, marketing and communications, branding and campaign development • Demonstrated ability to foster a safe environment for team members to share perspectives, experiment and develop expertise • Proactive in problem-solving, course-correction and suggesting new ideas, with a detail-oriented approach that balances the big picture and challenges tradition • Strong decision-making skills • Proficiency with remote collaboration and account tracking tools (G-suite, Slack, Miro, Notion, Smartsheet, Asana, Airtable) • Familiarity with digital marketing tools (Google Analytics, Semrrush, Ahrefs, Google Search Console, MailChimp, Marketo, paid social on LinkedIn and X) and content management or editorial tools (WordPress, HubSpot) • Instinctive in handling complex engagements, dynamics and communications with minimal oversight

Benefits

• Comprehensive health benefits including medical, dental, vision, life, and disability • 401(k) retirement plan and FSA accounts for medical and dependent care • Flexible PTO, paid sick, and wellness days • Parental and pregnancy revival leave • Fully remote and distributed teams across the US • Office equipment purchase for new employees and monthly and annual tech budgets