Customer Care Specialist
September 5
🏡 Remote – Anywhere in California
Description
• Join MyPlanAdvocate as a healthcare advocate • Guide customers through Medicare enrollment process • Ensure high-quality and accurate data entry • Provide professional customer service and support • Maintain documentation and follow established procedures
Requirements
• Strong attention to detail • Accuracy and precision • Ability to follow established procedures • Patience and conscientiousness • Excellent written and verbal communication skills (factual, polite, professional) • Ability to work independently with minimal supervision • Problem-solving skills (within established procedures) • Customer service skills (if interacting with customers)
Benefits
• Flexible Time Off • Paid Company holidays • Medical, HSA, Dental, Vision, Life Insurance and more • Matching 401(k) Contribution • Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More! • Maternity/Paternity/Adoption pad time. • Employee Assistance Program. • Company-supplied computer equipment
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