Product Manager, Patient Experience

July 11

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NexHealth

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Accelerating Innovation in Healthcare

Healthcare • Practice Management • Dentistry • Software • Cloud

51 - 200

Description

• The Nexhealth Patient Experience Platform is the foundational step to our strategy for speeding up innovation in healthcare. We must deliver a great experience to customers and doctors to get them to adopt our platform. • You’ll work on several important areas of our service: • Onboarding - making it easier for offices to set up, configure, and get value from NexHealth in less time. • Forms - make sure patients have filled out forms before they step into the office, and help offices collect sensitive information securely. • Analytics - Ensure providers understand their businesses health, and how they can use NexHealth to improve it. • You’ll help define the next areas of investment for our patient platform. • You’ll work closely with the engineering and design to deliver great experiences to our customers.

Requirements

• 4+ years of experience as a full-time Product Manager • Ability to get things done: you have a track record of shipping software that made a difference for your customers • Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful • Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs • Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them • Clear written and verbal communication: you’re a force for clarity and ensure everyone’s on the same page • Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs

Benefits

• Competitive salary, plus equity • Medical, Dental and Vision • Unlimited PTO • 401K • Commuter benefits • Short-term & Long-term Disability benefits • Healthcare FSA + HSA • Learning & Development courses