Senior Manager - Collections Risk Strategy
August 2
🏡 Remote – Anywhere in California
Description
• Develop collections strategy for multiple products to optimize loss mitigation and revenue recovery while minimizing operational costs for the business • Set up statistically sound A/B testing using a robust Design of Experiments (DOE) methodology to test various aspects of collection and recovery strategies • Develop and maintain short-term loss forecasting to support multiple use cases across the business • Identify the drivers of loss and deviations in estimation techniques and develop methodologies to improve estimates • Perform ad hoc analysis to understand collections risk performance trends and anomalies, and proactively identify improvement opportunities for improvement • Design reports to track KPIs around operational execution, strategy performance, collector performance, and changes to risk profile; summarize and present findings to senior management • Support and oversee operational activities related to capacity planning, collector incentive compensation and vendor relationships • Collaborate with servicing, data science, and product to produce better business outcomes • Mentor and develop junior team members into strong senior performers
Requirements
• Minimum 5-8 years of total experience in analytics, collections, or credit • A BS degree in a quantitative field such as Statistics, Econometrics, Decision Sciences, or Engineering (advanced degree preferred) • Exceptional Excel skills and hands-on experience programming in Python and SQL • Excellent people development and management soft skills • Experience taking analyses from raw data to polished recommendations and communicating complex, technical findings to broad audiences • Great analytical, critical thinking, and problem-solving abilities • Strong adaptability and capacity to work in fast-paced environments • Strong written and oral communication skills
Benefits
• Robust Health Care Plans (Medical, Dental & Vision) • Generous Parental Leave • Up to 5 weeks time off (self-managed) • Retirement Plan (401k) with company match! • Educational Assistance/Tuition Reimbursement up to $3K/year • Life Insurance (Basic, Voluntary & AD&D) • Short Term / Long Term Disability • Robust Ancillary benefits including accident insurance, hospital insurance, etc • Gympass Wellness Benefit • Powersports Safety Benefit
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