One Medical
Primary care, designed for real life.
Primary Care Physicians • Family Physicans • Internal Medicine Doctors • General Practitioners • Men's health
1001 - 5000
Member Support Specialist (Flex, Extended Hours)
August 14
🏢 In-office - Bay Area
One Medical
Primary care, designed for real life.
Primary Care Physicians • Family Physicans • Internal Medicine Doctors • General Practitioners • Men's health
1001 - 5000
Description
• As a Member Support Specialist, you will remove barriers to care • You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience • Use impeccable C-I-CARE in all patient interactions • All front of house duties including check in/check out, insurance verification, and paperwork tasks • Perform opening and closing duties/daily office upkeep as required
Requirements
• At least 1 year of experience in high touch customer or patient facing roles • Strong written and verbal communication skills • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams • A proven track record of persisting through change, demonstrating a forward thinking perspective when under pressure, and consistently stepping up to take action on challenges • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
Benefits
• Paid sabbatical after 5 and 10 years • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues • Competitive Medical, Dental and Vision plans • Free One Medical memberships for yourself, your friends and family • Pre-Tax commuter benefits • PTO cash outs - Option to cash out up to 40 accrued hours per year • 401K match • Opportunity to participate in company equity programs • Credit towards emergency childcare • Extra contributions toward maternity and paternity leave • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
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