Product Reliability Engineer

March 12

🔄 Hybrid – Bay Area

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Logo of Palantir Technologies

Palantir Technologies

At Palantir (NYSE: PLTR), we're helping the world's most important institutions use their data to solve their most urgent problems$1. .$1

data integration • big data • enterprise software • data analytics • data protection

1001 - 5000

💰 $28.8M Post-IPO Equity on 2021-08

Description

• Product Reliability Engineers (PREs) are the driving forces of stability across Palantir’s products. • Product Reliability Engineers help to ensure our products are available 24/7. • When something goes wrong, Product Reliability Engineers are the first to respond and are responsible for triaging, troubleshooting, and coordinating the resolution of the issue. • Develop a deep understanding of Palantir's products and processes. • Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers. • Diagnose, resolve, and prevent issues encountered in the field. • Reduce the operational overhead of Palantir’s products and leverage data to understand the largest sources of reliability risk. • Deliver end-to-end improvements to stability by proactively preventing issues via telemetry and automation and directly reducing the need for reactive support. • Make data-driven decisions about investments in stability and reliability. • Take part in a 24/7 on-call rotation responsible for coordinating Palantir’s response to mission-critical incidents, ensuring efficient resolution with minimal customer impact.

Requirements

• Background in Computer Science, Engineering, Information Systems, or other technical field. • Willingness and interest to travel to other Palantir locations as needed.

Benefits

• Medical, dental, and vision insurance • Life and disability coverage • Paid leave for new parents and emergency back-up care for all parents • Family planning support, including fertility, adoption, and surrogacy assistance • Stipend to help with expenses that come with a new child • Commuter benefits • Relocation assistance • Unlimited paid time off • 2 weeks paid time off built into the end of each year • Salary: The estimated salary range for this position is estimated to be $82,000 - $140,000/year. Total compensation for this position may also include Restricted Stock units, sign-on bonus and other potential future incentives.

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