Risk Analyst - Customer Oversight
August 28
🏡 Remote – Anywhere in California
Description
• Building and maintaining highly effective cross functional relationships in a product focused organization. • Interfacing directly with GTM teams and prospective customers to ensure an efficient onboarding experience for money movement products. • Partnering with GTM to help identify high potential prospects, identify prospect risk profiles, and perform customer onboarding diligence adjusted to a prospect’s risk profile. • Interfacing with both our banking partners and customers throughout the customer onboarding process. • Actively identifying and exploiting opportunities to increase the efficiency of the customer diligence process for money movement related products. • Working directly with Plaid customers to compile onboarding & compliance requirements, as well as additional due diligence requests. • Being a key resource in developing, implementing, and enhancing internal policies and procedures required of a rapidly evolving risk management function.
Requirements
• 2+ years of experience in financial services. • Experience within Payments is essential, candidates with previous experiences with ACH, Credit Card, BNPL and/or other merchant acquiring businesses, including acquiring banks, payment gateways, processors, payfacs or other payments companies are strongly preferred. • Bachelor’s degree • Strong verbal and written communication skills. • Proficiency in commonly used office productivity, communication, and collaboration tools (e.g. Google Workplace, MS Office Suite, Slack). • Ability to work independently, and from within a team, in a face-paced, demanding, and ever-changing environment; must work well under pressure. • Has a growth mindset and is eager to learn and acquire context by executing operational workflows. • Exposure and intellectual curiosity about payments, technology, and risk. • Enthusiastic about being part of a highly evolving cross functional team in a rapidly growing organization. • Looking to make a significant impact on the future of financial services.
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