Technical Account Executive

April 11

Apply Now

Receive Emails with Similar Jobs

PostHog

WebsiteLinkedInAll Job Openings

Product analytics, session replay, feature flags, A/B testing, data warehouse, CDP, surveys. PostHog does that.

analytics • open source • product analytics • product • data

11 - 50

Description

• Help customers adopt new tools across PostHog ecosystem. • Drive multi-product adoption without forcing tools on customers. • Engage inbound interest for demos. • Manage high paying customers with expansion potential. • Own customer feedback and work directly with product teams. • Ensure hyper responsiveness to customers. • Be an expert across PostHog products.

Requirements

• Commercially-minded - you’re excited about growing and retaining revenue. If we’ve never spoken to a particular customer, you’ll get creative to get them to engage. • Strong customer focus - you need to help our users and remove any blockers to them using Posthog effectively. • Good at handling relationships strategically - helping a customer achieve their goals over time, expanding their usage and buying more and more products from us as they do so, while saying no to customers who we’re not right for. • You’re able to go deep on understanding the product. You don’t need to be a developer but the ability to get into the details will give you confidence and really help you bring more value to customer conversations. • Nice to have • Experience working with similar technologies, ie. developer tools more broadly, or specifically product analytics, session replay, feature flags, A/B testing, data warehouses, or data pipelines. • You’ve been the owner of several customers in the several $20k-100k+ ARR range previously.

Benefits

💰 Generous, transparent compensation and employee-friendly equity in PostHog 🌴Unlimited time off with a 25-day minimum (in 2021 the team on average took 32 days off) 🏥 Private medical insurance, including dental and vision (US and UK only) 👵 👴 Pension/401k contributions (4% matching) 🍼Generous parental, bereavement and child loss leave 📕Training budget and free books ☕$200/month budget towards co-working or café working and $300/month for team socials 🤝 $100/month budget to provide support to open-source projects 💸We'll be your first investor 🛫 Regular team off-sites (we went to Iceland in March) with carbon offsetting for work travel