Community Health Worker
August 2
🏢 In-office - Los Angeles
Description
• Provides comprehensive case management and healthcare access for patients, including those who are housed or unhoused, sick, or injured, in resource-limited environments • Develops personalized care plans and conducts health education sessions to promote positive health behaviors and wellness • Performs basic diagnostic procedures such as blood pressure, vision, hearing, and osteoporosis screenings • Educates and screens patients for Adverse Childhood Experiences (ACEs), referring to Community Health Nurse (CHN) and other services as needed • Tracks patient progress, adjusts care plans, and conducts follow-up to support patient self-care goals • Facilitates patient appointment scheduling, accompany patients to health appointments, and conducts follow-up calls to ensure continuity of care • Acts as a patient advocate and cultural mediator, interpreting health information and facilitating access to services • Conducts outreach to increase program awareness and patient encounters • Assists in medical insurance enrollment and educates uninsured or underinsured patients on accessing healthcare services • Maintains productivity standards and ensures accurate and timely documentation in electronic health records (EHR) • Provides crisis intervention and follows reporting protocols as needed
Requirements
• High School Diploma or GED equivalent • Bachelor’s degree in Public Health, Health Administration, Social Work, and or other related health sciences preferred • CHW certification preferred • Experience working with adults, children, and families from diverse social, cultural, educational, and economic backgrounds • A minimum of 3 months of experience working in a health setting, community setting, or with at-risk individuals is preferred • Experience working with faith communities and demonstrating spiritual maturity is preferred • Knowledgeable about community resources appropriate to the needs of community members • Proficiency in computer applications such as Zoom, Teams, web-based portals, Microsoft Excel, Power Point, Word, Outlook, MyTurn, EHR (Penelope preferred), and CAIR • Ability to obtain CPR/First Aid certification and provide standard first aid care • Strong interpersonal and communication skills; ability to interact compassionately with patients of diverse backgrounds • Demonstrates able and flexibility to work in other areas of the organization as needed
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