Medical Billing Support Specialist
March 16
🏢 In-office - Los Angeles
Description
• Open, process, sort and distribute inbound billing group communications from patients and payers • Answer incoming calls and respond appropriately per policy or queue for further case resolution • Verify accuracy of insurance payments received and posted to the billing system in relation to support cases • Analyze data to identify, diagnose, and resolve billing issues expeditiously • Review necessary information in billing system in order to respond to patient questions • Refer complex accounts to management for further action • Strict adherence to regulatory, operational, and legal compliance protocols
Requirements
• A minimum of 1 years experience working in medical billing, financial collections or another similar industry customer/patient support role • Familiarity with medical billing operations • Familiarity with medical terminology • Familiarity with Explanation of Benefits (EOB) documents, insurance plans and programs • Ability to interact with people using tact and diplomacy in sometimes difficult interactions • PC Skills: MS Word, Windows, and Excel required • Excellent communication skills in person and on the telephone
Benefits
• Competitive market salaries and full employee medical benefits • Comprehensive Medical/Dental/Vision benefits • Employee premium coverage • Dependent coverage • 401k match • Autonomy to build something from the ground up
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